By agreeing to our terms and conditions, I agree to the following:
RIVENHALL OAKS - TERMS AND CONDITIONS OF MEMBERSHIP
We may change these Terms and Conditions from time to time, but we will always notify you of these changes. Members are respectfully reminded of their obligation to observe all rules and conditions and to make every effort to comply with any reasonable request made by the Centre Manager. You can use the Centre facilities during opening hours in accordance with your membership category, as well as local rules, the Course Rules, the Code of Conduct and the Dress Code.
- FEES
1.1 Amount
All Members must pay a Membership Fee annually, according to the category of Membership, chosen at the time of the purchase. The Centre reserves the right to vary the Membership Fee at the time of the Member’s renewal in accordance with clause 1.4 below. The fees, as well as any privileges and restrictions that may apply to the use of the Centre’s facilities shall be determined by the category of Membership purchased by the Member. Membership, administration and subscription fees are non- refundable. Membership charges are subject to annual review
1.2 Membership Subscriptions
Members have a choice to pay their fees either monthly in advance via a recurring payment, allowing Members to spread the full year’s Membership Fee over the course of a year, or in full for the commitment period, and then annually thereafter via cash, cheque, recurring payments or selected credit cards. The type of payment is elected by the Member.
1.3 Recurring Payment
By agreeing to these Terms and Conditions, you authorise Rivenhall Oaks Golf Centre ("we", "us", "our") to charge your chosen payment method on a recurring monthly/Annual basis for the membership category you have subscribed to. This is known as a Continuous Payment Authority ("CPA").
1.3.1 Payment Authorisation
When you provide your payment details and accept these T&Cs, you authorise us to:
Debit your account for the agreed amount monthly/Annually, corresponding to your selected membership category.
Process payments without further notice or consent from you for each transaction.
1.3.2 Recurring Payment Details
Frequency: Payments will be debited monthly/Annually.
Amount: The payment amount will reflect the membership category you have selected. You will be notified in advance of any changes to the payment amount.
Payment Date: Payments will be debited each month on the same date as your joining date. Those paying on an annual basis will be debited on the corresponding date the following year.
Joint Membership: All Joint Memberships must be paid from the same bank account.
Duration: The CPA will continue until you cancel your membership in accordance with Section 7.
1.3.3 Changes to Payment Details
You are responsible for ensuring that your payment details are up to date. If your payment method is declined, we will notify you, and you will need to provide alternative payment details. Failure to do so may result in the suspension of your membership. In addition, we reserve the right to demand payment of any outstanding arrears by serving you with a notice of default. If payment is not received within the time specified in the notice, further action may be taken to recover the owed amount.
1.3.4 Pre-Billing Notifications
For annual membership renewals, we will provide you with a reminder notice at least 30 days before the payment is due.
1.3.5 Cancellation
You may cancel your CPA at any time by:
Contacting our membership support team at info@rivenhalloaksgolf.com.
Cancellations will be effective immediately, but you may be liable for any outstanding amounts owed in accordance with clause 2.7
1.3.6 Termination of Service
We reserve the right to terminate your CPA and/or your access to our services in the event of non-payment or breach of these T&Cs.
1.3.7 Amendments to Terms
We may amend these T&Cs at any time by providing you with 30 days' notice. Continued use of our services after this period will constitute your acceptance of the new terms.
1.4 Amendment of Charges
Members will be notified in writing of any changes in their subscription with a minimum of two weeks’ notice. Where the rate review date falls within a commitment period and the member is paying monthly the increased charge will apply.
1.5 Missed and Late Payments
Membership status is maintained provided the Membership is current and fully paid up, or payment arrangements acceptable to the Centre have been made, otherwise access to the Centre’s premises may be refused. Non-payment will incur an administration fee. If an overdue subscription is not paid within 14 days, the subscription for the remainder of your commitment period will become payable, in full. Once outstanding fees have been met in full, normal access rights will be reinstated.
1.6 Recurring Payment Rejections and Cancellations
If your recurring payment fails, a second attempt will automatically be made. If this is unsuccessful, a third attempt will be made shortly after. Should both additional attempts fail, you will be contacted to provide payment for the outstanding arrears either at the Centre or through a secure payment link.
2.0 MEMBERSHIP CONDITIONS
2.1 Member Application
Application Forms must be completed by all Members when purchasing Membership. No application will be accepted until clearance of relevant fees. Acceptance of Membership shall be at the sole discretion of the Centre. The payment terms will be stated in the Application Form.
2.2 Contract and Club Rules
These Terms and Conditions, along with the Membership application, form the principal agreement between the Member and the Centre. In signing the application form, the Member is expected to comply with the Course Rules and the Code of Conduct. The Centre may sometimes need to make changes to the Course Rules and/or the Code of Conduct. If we do this we will, where reasonably practicable, display notices in the Centre notifying you of the change.
2.3 Commitment Period
Membership of the Centre involves an ongoing commitment. Membership is an initial commitment of twelve months from the date of joining and annually thereafter. Unless written notice is received, Membership will continue beyond the initial minimum commitment period.
2.4 Restrictions
Access rights and age restrictions apply to certain categories of membership.
2.5 Transfer of Membership
Memberships are not transferable and cannot be used by anyone else.
2.6 Suspension or Termination of Membership by the Centre
2.6.1 The Centre reserves the right to restrict and/or prevent entry of Members and guests and/or to terminate Membership by reason of breach of these Terms and Conditions, the Course Rules and/or the Code of Conduct.
2.6.2 The Centre Manager, whose decision shall be final, shall determine any dispute that may arise with regard to the interpretation of these Terms and Conditions, the Course Rules and the Code of Conduct.
2.7 Termination of Membership by a Member
2.7.1 Membership may only be terminated after the initial commitment period.
2.7.2 Membership may only be terminated on the last day of a calendar month. Members must ensure that all termination requests are made in writing, in the form of a letter or email) by giving not less than one calendar month’s notice.
2.8 Changing Membership Category
2.8.1 Requests for changes to membership categories must be made in writing by the 25th of the month prior to the change taking effect. Membership may be upgraded at any time but may only be downgraded to take effect after the initial commitment period.
2.8.2 Junior, Student and Colt Memberships will automatically move up to the next membership category on the first day of the month following the relevant birthday or cessation of full time education.
2.8.3 Members who become eligible for Senior Membership should notify the Centre at least one month before their relevant birthday.
2.9 Membership Cards
2.9.1 The Centre will provide all Members with membership cards.
2.9.2 Membership cards are not transferable and are to be used by the named member only.
2.9.3 Members must carry their membership card when visiting the Centre, produce them at the Golf Shop prior to play and show them to Centre staff when asked to do so.
2.9.4 We reserve the right to charge for a replacement Membership Card.
2.9.5 Any misuse of Membership cards will result in an immediate cancellation of Membership.
2.10 Use of the Centre
2.10.1 Access to the golf courses is determined by your chosen membership category.
2.10.2 The Centre reserves the right to set aside facilities for private functions, social or sporting events, details of which will be published on the notice boards.
2.11 Changes
Members must advise the Centre immediately of any change to their personal details, including change of name, home address, e-mail address and contact telephone numbers.
2.12 Email Communication
By providing your email address, you consent to receive communication from Rivenhall Oaks Golf Centre regarding your membership, including but not limited to membership updates, billing information, and event notifications. It is your responsibility to ensure that we have your current and correct email address on file. You can opt out of marketing emails at any time, though essential communication related to your membership will continue to be sent.
To abide by the rules, regulations, and dress code of Rivenhall Oaks Golf Centre.
If paying by monthly Recurring Payment I am committed to a minimum of 12 payments. Monthly payments may change during your year’s membership, but we will notify you within 10 working days in advance of your account being debited.
Recurring Payments are claimed on the 1st of every month, unless it falls on a weekend or bank holiday, where it will then be taken on the next working day.
The Recurring Payment payment is a ‘rolling’ monthly payment and as such will continue unless Rivenhall Oaks Golf Centre is notified in writing with 1 Months’ notice that you no longer wish to be a member (Minimum 12-month contract).
I understand that all membership fees are reviewed on a yearly basis and may change.